So, how was your year, Dierk, Severin and Kevin?

This year, we are changing the perspective for our annual review, because this time we asked three Eturnity customer consultants to look back on 2021.
In the process, exciting insights have come together, from “revolution” to “sales weapon”, everything was there.

All in all, a great end of the year with three great colleagues:

Dierk, Severin, Kevin (f.l.t.r.)

Dierk’s insights

What were the highlights of this year at Eturnity for you?

For me, this was clearly the Intersolar trade fair in Munich. We received a lot of interest, had very interesting discussions, made good contacts and were able to generate valuable leads. 

Have you seen an increase in interest from customers over the year?

Interest was particularly high in the Spring and rather low in the Summer months. Now that the colder months are starting, there is an increase again. I only joined this year and am curious to see what next year will be like.

What is your special phrase that explains to customers as quickly as possible what we do at Eturnity?

We have developed a digital sales process for PV systems. A “sales weapon” that allows you to generate leads, qualify them cleanly and, in the next step, carry out planning and quotation generation in less than ten minutes.

What do you wish for in the new year?

Even more user-friendliness in the solar expert, further innovative features, such as the load profile generator in the e-mobility add-on and a stronger process orientation in the company. Our strong growth and the cooperation with large companies, energy providers, municipal utilities, etc., make it necessary, in my view, to think about ISO certification, for example. But I also already know that we are working on many exciting topics that will benefit our customers in the new year.

What have been thematic hot spots in the industry that clients have enjoyed talking about?

There were/are two from my perspective: material procurement and recruitment of skilled workers.

What makes your job special?

An innovative product that allows one to penetrate the market without direct cut-throat competition.
Working in a special team that shares a common vision.

Severin’s insights

What were the highlights of this year at Eturnity for you?

This year, we introduced “Team Days” internally for the first time, where all of the sub-teams at Eturnity came together on these days. They were very inspiring events that also brought us closer together as a team. The absolute highlights for me were the Team Days with workshops on company values and innovation.

Have you seen an increase in interest from customers over the year?

Yes, digitization is increasingly making its way into our industry. I think our solution is growing with it and getting better all the time. That’s also going down well with the customers I serve.

What is your special phrase that explains to customers as quickly as possible what we do at Eturnity?

I love to summarize very simply: “Our total solution covers the entire customer process from acquisition to the finished quote.”

In addition, I work with an interactive table to explain our pricing structure in a comprehensible way and to discuss together the right combination of our software modules for the customer.

What do you wish for in the new year?

My wish is that our company will continue to grow. And that we will maintain the flat hierarchy and great communication despite the growth.

What have been thematic hot spots in the industry that clients have enjoyed talking about? 

These were mainly supply shortages and huge price fluctuations, combined with unprecedented demand especially in PV. It’s nice to know that we are providing an efficient platform for end customers and installers and working to develop a solution to the industry’s challenges.

What makes your job special? 

I get to be myself, be in contact with very exciting people, and support our customers on the front line with a solution that paves the way to a better future and accelerates the energy transition.

Kevin’s insights

What were the highlights of this year at Eturnity for you?

This was mainly the growth of the company. We were able to welcome many new and, above all, great employees to our team. As a result, we were able to push our products further together and develop many new ideas for the future. This increases the anticipation for the new year!

Have you seen an increase in interest from customers over the year?

I have been working at Eturnity for two years now and the interest in our products has never stopped growing. In this year, however, the growth has been particularly representative of Eturnity’s development.

The marketing department has put us more in the spotlight, customers know us and talk about us.

What is your special phrase that explains to customers as quickly as possible what we do at Eturnity?

We have developed solutions that revolutionize the consulting and sales of renewable energy.

What do you wish for in the new year?

I hope that our solutions will continue to develop so positively and continue to exceed our customers’ expectations. However, it promises to be a good year.

What have been thematic hot spots in the industry that clients have enjoyed talking about?

It was predominantly about new technologies, however, I could see a general enthusiasm among Swiss customers for renewable energies. The mood was good.

What makes your job special?

Trust and teamwork, as well as a sense of belonging. I also have the feeling of being able to contribute to something that really makes a difference.

Thank you so much for your insights!

Pics: © Sebastian Werner

portrait-bettina-enser-head-of-marketing-team-eturnity

Bettina Enser

Bettina Enser is responsible for marketing and communications at Eturnity AG. She provides insights into topics related to the marketing of renewable energy systems. If you have any questions regarding the article, please contact bettina.enser@eturnity.ch.